Customer Service Representative
Responsibilities
• Establish customer relationships and follow up with customers, as needed.
• Contact customers for various service needs; schedule appointments, accept and process payments, assist with claims processes.
• Maintain a strong work ethic with a total commitment to success every day.
• Other duties as assigned.
Position Overview
Kale Nelson State Farm Insurance Agency, located in Fort Scott KS. I am seeking an outgoing, career-oriented professional to join our team. As a State Farm team member for Kale Nelson - State Farm Agent, you will build and develop customer relationships to promote State Farm products and assist customers with their daily service needs. While our focus market area is Bourbon and Linn counties, we are licensed to write business in the entire states of Kansas and Missouri.
• Attention to detail is critical in this position.
• If you are willing to work hard and you expect to get results from your efforts, we want to meet you and talk about the opportunity we have for you.
• This full-time position is Monday – Friday 8:00-5:00.
• Work Environment Overview
o We are a team environment. We are committed to working with each other and learning in our ever-changing world of insurance and financial services.
o This position is NOT for you if you cannot stay off your mobile devices during work hours.
o This position is NOT for you if you have issues with showing up to work on time or have absenteeism problems.
o This position is NOT for you if you are not a team player or have problems getting along with others.
o You will be challenged in this position but you will have a great team around you to teach you, committed to help you learn.
This employment opportunity is with an independent contract agent’s office and requires passing a criminal background check.
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