Sales Support & Show Coordinator

KEY Apparel is a Fort Scott, Kansas–based clothing company focused on work, industrial, and outdoor apparel. The Sales Support and Show Coordinator supports Sales Management, sales representatives, and customers by delivering timely service, resolving questions, following up with prospective leads, and coordinating trade-show materials and logistics. This role also plans and attends conferences, supports customer presentations, monitors sales-support activities, and ensures clear communication, accurate documentation, and timely problem resolution.

Primary Responsibilities:

• Ensuring timely internal and external reports to keep upper management and sales personnel informed
• Monitoring monthly expense reports from field sales representatives
• Creating and maintaining all segmented mailing and email lists
• Inputting customer data into company software programs such as HubSpot and MailChimp/Klaviyo to maintain list hygiene
• Updating mailing and email lists, including processing customer requests for additions or removal
• Preparing materials, notebooks, and reports for meetings
• Tracking and processing product sample requests from field sales team
• Answering incoming phone calls and performing outbound sales follow up calls
• Assisting with lead follow-up and support of outside and transactional reps
• Assisting the Marketing team with planning, coordinating, and processing marketing assets that support revenue generation
• Preparing and facilitating direct mailings
• Providing administrative support to KEY Apparel Sales Management
• Preparing and distributing weekly mail and email sales-support updates to sales personnel
• Completing bids, proposals, formal quotes, and state/school/company adoption list requirements
• Assisting sales force with large order coordination, special orders, and special reports
• Supporting new rep orientation and developing and implementing improvements of sales support functions
• Researching, planning, coordinating, tracking, and shipping materials for shows involving national and transactional representatives
• Attending and working at conferences to help the Sales team provide event coverage
• Facilitating database management for revenue, budgets/expenses, literature tracking, and convention materials
• Fulfilling the role of customer service liaison for accounts
• Ability to travel ~ 20-25% of the time
• Other

The Ideal Candidate Has:

• Experience in sales or customer services
• Conscientious, detail-oriented worker who is self-motivated
• Good organizational skills and ability to handle multiple tasks
• Strong written and verbal communication skills
• Customer service focused, collaborative and strong problem-solving skills
• Highly computer literate ideally experienced in working with a CRM system
• Strong numerical and accounting skills
• Experience in working in an office environment
• Working knowledge of Microsoft office products
• Ability to lift 25-50 lbs.

Compensation/Benefits: KEY Apparel offers competitive compensation and a comprehensive benefits package.

Please submit your resume to: HR, hr@keyapparel.com