The popular Unemployment Contact Center Representative class for July is posted as #221212 and #221213 (bilingual English/Spanish). These positions may office in Topeka or choose to be hybrid or remote. (must be a Kansas resident at time of hire)
 
Pay + increases:

• Starting Pay:  $16.94 per hour.
• Increases: Pay raises to $17.39 per hour at 3 months, $17.79 per hour at 9 months, and $18.26 per hour at 18 months.
• Bilingual, fluent English/Spanish:  $17.79 per hour.
• Bilingual Increases: Pay raises to $18.26 per hour at 3 months, $18.70 per hour at 9 months and $19.16 per hour at 18 months.

 
Training:

• The training begins July 20 and is approximately 3 weeks long; they can do this in Topeka or remote (hybrid training is not available).

 
Application and Assessments are due June 14: (also attached)

• State of Kansas Employment Application + résumé
• Pre-Screening Assessment via DocuSign
• Typing Assessment Please upload a screenshot of your typing score and percentage of accuracy with the Pre-Screening Assessment via DocuSign. Typing speed must be a minimum of 40 words per minute (WPM) with a minimum of 90% accuracy to be considered for an interview.
• Math Assessment   You may attempt this one time and the first score will be recorded. Please use a calculator and take your time. It is not timed.

 
They are welcome to reach out to KDOL.humanresources@ks.gov  anytime with questions or to double check we received everything ahead of the deadline. We use the general HR email for a timely response.
 
Please let me know if you have any questions. Thank you for sharing with your network!
 
Have a great day!
Pamela Hann
Recruiter
Kansas Department of Labor
_____________________________________
 

Application Requirements for the UICC Representative

 
Applicants must submit all of the following by Sunday, June 14, 2026
 

1. State of Kansas employment application + current résumé Website: Jobs.ks.gov

Job ID: #221212 or #221213 (Bilingual)

2. Pre-Screening Assessment via DocuSign
3. Typing Assessment

Please upload a screenshot of your typing score and percentage of accuracy with the Pre-Screening Assessment via DocuSign. Typing speed must be a minimum of 40 words per minute (WPM) with a minimum of 90% accuracy to be considered for an interview.

4. Math Assessment

You may attempt this one time, and the first score will be recorded. Please use a calculator and take your time. It is not timed.
 
Important: Applications that are missing any required component or are not completed by the deadline will be disqualified and will not be considered for this position.
 
Questions may be sent to KDOL.humanresources@ks.gov