Crain, John

About Us

As an Independent Insurance Agency, Crain Insurance represents a carefully selected group of companies that are financially sound, offer up-to-date protection at competitive rates, and have a long history of excellent claims service. From our office in historic downtown Fort Scott, Kansas, we have been serving the needs of eastern Kansas, and Western Missouri for more then 70 years. Being independent allows us the freedom to select from a larger number of products, choosing the one that best fits your needs, and provides the best overall value. It also means, we do not work for an insurance company, we work for you, our client.

Crain Insurance Agency, realizes that each individual, and business is different, and has unique, and changing needs. Because of this, you need, and deserve, more than just an insurance policy. You need an insurance program, designed specifically to meet those special needs, combined with exceptional, ongoing customer service.

Our number one product, is service, and our professional staff constantly work to earn the continued confidence of our insureds. We strive to have our clients not only feel comfortable with their insurance program, but also understand it, and most importantly, be there when they need us. When a claim occurs, we take the time to explain the claims process, assist you with any forms that may need to be completed, and follow through to see that you get a fair, prompt settlement.